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Senior Deskside Support Engineer

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Location:Covent Garden
Skills: Deskside Support
Salary: TBC
Description:

Actively looking for a Senior Deskside Support Engineer with a min of 2 years of experience working in a Pharmaceutical environment, the daily duties will consist of;

– Using Service Now to manage all tickets, KB’s and SLA’s
– Looking for re-occurring IT trends and providing a solution
– Provide 1st & 2nd line support to users across 2 offices (500 staff)
– Good knowledge of lenovo hardware

Location for this role will be Covent Garden based at our clients site.

You would need to have valid SC for this role.

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