Systems Support

 

Systems Support

Your network must always be on, so your ability to reliably count on IT support should be too. That means providing ICT infrastructure and service that guarantees minimum interruption to your business. A Service Level Agreement (SLA) that guarantees you a live human engineer to contact 24/7 all year round. At Computine, a live human means a knowledgeable, fully-qualified engineer (based in London) that can arrive on your premises within 2 hours when remote control diagnostic tools are unable to resolve problems.

 

Professional and prompt service is one of the main reasons our clients recommend us to others. We take pride in our ability to form long term partnerships with our clients. We have earned a reputation for dependable and courteous service at all hours of every day. We like to think that’s no coincidence. After all, we’re guided in everything we do and say by our strapline: “Only One Click Away”. Our clients have to be, and so is Computine.

 

  • Long term client relationships are a result of our flexible, responsive computer support services.
  •  

  • Support is charged at a pre-agreed fixed hourly/daily rates.
  •  

  • Computine are happy to support existing Microsoft Windows & MAC based systems as well as those installed by ourselves.
  • Latest News

    What People Say

    • Screen Shot 2015-01-04 at 16.22.55
    • “Computine were very professional in their approach and delivered a bespoke website to meet our requirements that exceeded our expectations. We are now very proud estate agents in North West London. CH Estates”

      – CH Estates

    • logo-site
    • “On behalf of EMSTAR I would like to thank these chaps for such honest and hard work, we were ripped off in the past and overpaid for something we didn’t need or had control over. Our website is restored and we are looking forward to the mobile application.”

      – Peter Huddleston

    • Screen Shot 2015-01-04 at 16.35.04
    • “We have been using Computine before it formed into a company, Krish has supported our infrastructure for many years. Always happy to help and guide us in the right direction. I’m fascinated about this new cloud environment we will have!”

      – Xavier Glasses

    • supercons
    • “My new company had no IT support so I recommended Krish (now known as Computine LTD) and they turned up within 90 minutes and got us back up and running. Brilliant for AD HOC support and emergencies when you need them.”

      – Super Constructions

    • aboutmepick
    • “An absolute wonderful experience working with these guys, they really sprung my paper based ideas to life. Professional and they really were one click away! Ro x”

      – Rohini Makwana


    Business Partners and Accreditations